HOLLAND

 

PRODUCTION JOBS

Technical Advisor, Automotive industry (m/f)

DESCRIPTION

– You will search and try to deal with a car technical problems of the company´s customers.

– You will suggest some suitable solutions.

– You will be helping your colleagues in direct customer service to deal with technical questions of the customers.

– You will provide feedback with proposed solutions to business partners influencing product/system specification and policy.

– You will participate in the setup and the further development of Customer Solutions business.

REQUIREMENTS

– Very good knowledge of the car technology and telematics technology.

– fluency in German and as additional language English on negotiation level , both verbal and in writing.

– Experience in customer support and problem solving.

– Excellent communication skills (B2B).

– Affinity for e-mobility is an advantage.

– Advanced knowledge of interactions between tools and support systems.

– Acts as a “brand ambassador”.

– Support strategic direction even if in conflict with own view.

WE OFFER

– Full-time position: 40 hours/week, Monday to Friday, dayshift.

– The opportunity to work in a growing international company in an ambitious, professional and dynamic environment.

– Shift allowance based on actual worked shift based hours.

– Collective Health insurance.

– Opportunities for further self-development.

– Result-oriented bonus (variable payment).

– Extensive relocation package supporting all the cost of your moving.

– Pension plan.